Privacy Policy

Last updated: December 2025

Easy Fix (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request our services.

1. Information We Collect

Personal Information

• Full name
• Phone number
• Email address
• Service address (home or business)
• Details related to your service request and appliance issues

You provide this information voluntarily when submitting a booking request, requesting a callback, or communicating with us.

Non-Personal Information

• Browser type
• Device type
• Pages visited
• Approximate location

2. How We Use Your Information

• Contact you regarding your service request
• Schedule, confirm, and perform repair services
• Communicate arrival times, pricing, and service details
• Provide customer support
• Improve our services and Website
• Comply with legal obligations

3. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from EASY FIX APPLIANCE REPAIR LLC. This includes SMS messages for customer care, delivery notifications. Message frequency varies. Message and data rates may apply.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

4. How We Share Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Scheduling, dispatching, or customer management platforms
• Technicians performing the requested service
• Legal authorities when required by law

5. Third-Party Services

Our Website may use third-party services such as booking or scheduling platforms. These services operate under their own privacy policies.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve Website functionality and analyze usage patterns.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information.

8. Data Retention

Personal information is retained only as long as necessary to fulfill service requests and legal obligations.

9. Your Privacy Rights

You may request access, correction, or deletion of your personal information by contacting us.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older.

11. Contact Information

📧 easyfixappliancerepairllc@gmail.com